Connect your domain

Connecting your domain takes one DNS record, a CNAME, added where your domain's DNS is managed. The Domain page shows the record with your own Value and the steps for your provider; this article has the same steps for every provider Ovante knows.

Before you start

Add your domain first: open Settings → Domain, type the address in Subdomain and click Add domain. See Use your own domain.

Connect in one click

Some providers, such as GoDaddy, can add the record for you. The page then shows Connect with and the provider's name.

1. 1
   Click Connect with GoDaddy.
2. 2
   Sign in at GoDaddy and approve the change.
3. 3
   GoDaddy sends you back to the Domain page, and Ovante looks for the record right away.

To add the record by hand instead, click Add it myself.

Add the record yourself

The record looks like this, with your own Value:

• In the Name field, type only events, or whatever comes before your domain. Most providers add the rest themselves.
• If there's already a record at that name, delete it first. A CNAME can't share its name.
• Copy the Value from your Domain page. It's different for every domain.
• Leave TTL at the provider's default.

On the Domain page, Show steps has the steps for your provider, and Copy instructions copies the record and the steps for whoever manages your domain. After you save the record, Check now looks for it right away.

Find where your DNS is managed

Ovante usually works this out and names your provider on the Domain page. If it can't, look up your domain at lookup.icann.org and check its name servers. Those decide where you edit DNS, and they aren't always where you bought the domain: a domain bought at GoDaddy but using Cloudflare's name servers is edited at Cloudflare.

Steps by provider

GoDaddy

1. 1
   Sign in to GoDaddy, open Domain Portfolio, and select yourdomain.org.
2. 2
   Open Domain Settings, then DNS.
3. 3
   Click Add New Record and choose Type CNAME.
4. 4
   In Name, type events. In Value, paste the Value from your Domain page. Leave TTL at 1 hour.
5. 5
   Click Save. If your domain has Domain Protection, GoDaddy asks for a 2-step code.

Usually live within an hour.

Cloudflare

1. 1
   Sign in to Cloudflare and select yourdomain.org.
2. 2
   Open DNS, then Records, and click Add record.
3. 3
   Choose Type CNAME. In Name, type events. In Target, paste the Value from your Domain page.
4. 4
   Click the cloud under Proxy status until it is grey and says DNS only.
5. 5
   Click Save.

Live within a minute or two.

Namecheap

1. 1
   Sign in to Namecheap, open Domain List, and click Manage next to yourdomain.org.
2. 2
   Open the Advanced DNS tab.
3. 3
   Under Host Records, click Add New Record and choose CNAME Record.
4. 4
   In Host, type events. Namecheap adds your domain itself. In Value, paste the Value from your Domain page.
5. 5
   Click the check mark to save.

Usually live within 30 minutes.

Namecheap Web Hosting (cPanel)

1. 1
   Sign in to cPanel and open Zone Editor under Domains.
2. 2
   Click Manage next to yourdomain.org, then + Add Record.
3. 3
   Choose Type CNAME. In Name, type events; cPanel adds your domain. In Record, paste the Value from your Domain page.
4. 4
   Click Save Record.

Squarespace Domains (including domains moved from Google Domains)

1. 1
   Go to account.squarespace.com/domains and select yourdomain.org.
2. 2
   Open DNS, then DNS Settings.
3. 3
   Under Custom Records, click Add record. Squarespace may ask for your password or 2-step code.
4. 4
   Choose Type CNAME. In Name, type events. In Data, paste the Value from your Domain page. Leave Priority empty.
5. 5
   Click Save. If Squarespace says "Conflicting DNS record", choose Replace record only if nothing else uses events.

Don't use the "Vercel" preset under Add Preset. It writes Vercel's general records, not yours.

Leave any record ending in .googlehosted.com alone.

If your nameservers end in googledomains.com but you didn't buy the domain at Squarespace or Google, follow the Google Cloud DNS steps instead.

Google Cloud DNS

1. 1
   Open the Cloud console, then Cloud DNS, and select your zone.
2. 2
   Click Add standard.
3. 3
   In DNS name, type events. Choose CNAME as the resource record type.
4. 4
   In Canonical name, paste the Value from your Domain page, with a dot at the end with a dot at the end.
5. 5
   Click Create.

Wix

1. 1
   Go to Domains in your Wix account and click ⋯ next to yourdomain.org.
2. 2
   Choose Manage DNS Records.
3. 3
   In the CNAME (Aliases) row, click + Add Record.
4. 4
   In Host Name, type events. In Value, paste the Value from your Domain page. TTL One Hour.
5. 5
   Click Save, then Save Changes.

This only works for domains on Wix's nameservers. A domain "pointed" at Wix is edited where you bought it.

Network Solutions

1. 1
   Sign in, open Domains, select yourdomain.org, and click Manage.
2. 2
   Open the DNS tab and click + Add Record.
3. 3
   Choose Type CNAME and set Refers to to "Other Host".
4. 4
   In Host Name, type events. In Alias to, paste the Value from your Domain page with no dot at the end.
5. 5
   Click Add.

Can take up to 2 hours.

IONOS

1. 1
   Sign in, open Menu, then Domains & SSL.
2. 2
   Click the gear next to yourdomain.org and choose DNS.
3. 3
   Click Add record and choose CNAME.
4. 4
   In Host name, type events. In Point to, paste the Value from your Domain page. Tick the confirmation box if it appears.
5. 5
   Click Save.

Anything else using that name at IONOS (email, an IONOS site) stops working there. Can take up to an hour.

Bluehost

1. 1
   Sign in, open Domains, then My Domains.
2. 2
   Click Manage next to yourdomain.org and open DNS.
3. 3
   In the CNAME section, click Add Record. Delete any A record on events first.
4. 4
   In Host Record, type events. In Points To, paste the Value from your Domain page.
5. 5
   Click Save.

A few minutes to 8 hours. If your account uses cPanel, follow the cPanel steps under Namecheap Web Hosting.

HostGator

1. 1
   Sign in to the Customer Portal, open Domains, and select yourdomain.org.
2. 2
   Open the DNS tab and choose Manage Advanced DNS Records.
3. 3
   Click + Add Record and choose Type CNAME.
4. 4
   In the host field, type events. In the value field, paste the Value from your Domain page.
5. 5
   Click Save.

If your account uses cPanel, follow the cPanel steps under Namecheap Web Hosting.

Hostinger

1. 1
   Sign in to hPanel, open Domains, then DNS, and select yourdomain.org.
2. 2
   Choose Type CNAME. In Name, type events; Hostinger adds your domain. In Target, paste the Value from your Domain page.
3. 3
   Click Add Record.

Can take up to 24 hours.

Hover

1. 1
   Sign in and open yourdomain.org in your control panel.
2. 2
   Open DNS, click Add a record, and choose CNAME.
3. 3
   In Hostname, type events. In Target Name, paste the Value from your Domain page.
4. 4
   Click Save.

Porkbun

1. 1
   Sign in, open Domain Management, and click DNS under yourdomain.org.
2. 2
   Choose Type CNAME. In Host, type events. In Answer, paste the Value from your Domain page.
3. 3
   Click Add.

Usually live within a few minutes.

Amazon Route 53

1. 1
   Open the Route 53 console, then Hosted zones, and select yourdomain.org.
2. 2
   Click Create record.
3. 3
   In Record name, type events. Choose CNAME as the record type. In Value, paste the Value from your Domain page. TTL 300, routing Simple, Alias off.
4. 4
   Click Create records.

DreamHost

1. 1
   Sign in, open Manage Websites, click ⋯ next to yourdomain.org, and choose DNS Settings.
2. 2
   Click Add Record and choose CNAME.
3. 3
   In Host, type events. In Points to, paste the Value from your Domain page with no dot at the end.
4. 4
   Click Add Record. If DreamHost already hosts events, set it to DNS Only first.

Name.com

1. 1
   Sign in, open My Domains, select yourdomain.org, and choose Manage DNS Records.
2. 2
   Choose Type CNAME. In Host, type events (never leave it blank). In Answer, paste the Value from your Domain page.
3. 3
   Click Add Record.

Dynadot

1. 1
   Sign in, open My Domains, then Manage Domains, and tick yourdomain.org.
2. 2
   Choose Action, then DNS Settings, and pick Dynadot DNS.
3. 3
   Under Subdomain Records, type events, choose CNAME, and paste the Value from your Domain page.
4. 4
   Click Save Settings.

Gandi

1. 1
   Sign in, open Domain, select yourdomain.org, and open DNS Records.
2. 2
   Click Add and choose Type CNAME.
3. 3
   In Name, type events. In the value, paste the Value from your Domain page, with a dot at the end with a dot at the end.
4. 4
   Click Create.

Azure DNS

1. 1
   Open DNS zones, select yourdomain.org, and open Record sets.
2. 2
   Click + Add. In Name, type events. Choose Type CNAME and Alias record set No.
3. 3
   In Alias, paste the Value from your Domain page.
4. 4
   Click OK.

Any other provider

1. 1
   Sign in where your domain's DNS is managed. That is usually where you bought the domain, but not always: your nameservers decide.
2. 2
   Find the DNS records page. It may be called DNS, Zone editor, Advanced DNS or DNS management.
3. 3
   Delete any record already at events.
4. 4
   Add a record of type CNAME with Name events and Value the Value from your Domain page.
5. 5
   Save it.

Domains hosted by Chabad.org

Many Chabad houses run their website on Chabad.org's platform, and Chabad.org manages those domains' DNS. Their web team adds the record for you, and the Domain page shows a request to send them instead of the record.

If you bought the domain somewhere else, such as Squarespace or GoDaddy, that account can still show a DNS page. A record you add there won't work while the domain's nameservers point to Chabad.org (ns1.chabadonline.com and ns2.chabadonline.com), because the internet reads Chabad.org's DNS instead. Send the request below rather than adding the record yourself.

1. 1
   On the Domain page, click Copy request. It holds your record and asks for it to be set to DNS only.
2. 2
   Send it to the Chabad.org web team, through the support channel you use for your website.
3. 3
   When they reply that it's done, open the Domain page. Ovante finds the record within a few minutes.

The request reads like this, with your own Value:

There's no one-click Connect for these domains: Chabad.org keeps them in its own account, so it would ask you to sign in to an account you don't have.

When the page says something's wrong

A whole domain, like yourgala.org

Ovante connects subdomains. If you bought a domain only for your events, connect www.yourgala.org, then turn on forwarding from yourgala.org to it at your registrar. GoDaddy (Domain Settings, then DNS, then Forwarding) and Cloudflare (a Redirect Rule) forward secure https links. Some registrars' free forwarding can't, so visitors who type https://yourgala.org may see a security warning.