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Create a promo code

A promo code takes a percentage or a fixed amount off, once per order or on each ticket. Set a maximum number of uses if you want one.

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A promo code gives a discount to whoever types it at checkout. Codes belong to one event, and every plan can use them.

Create a code

  1. 1
    In the event, open Sales → Promo codes.
  2. 2
    Click Add promo.
  3. 3
    Type the Code, such as SPRING. Ovante makes it uppercase; guests can type it in any case.
  4. 4
    Under Discount Type, pick Percentage or Fixed amount, then set the Discount Value.
  5. 5
    Under Discount Applies To, pick Entire Order (once) or Each ticket.
  6. 6
    Optional: set Max Uses (Optional). Leave it empty for unlimited uses.
  7. 7
    Leave Active (users can apply this code) checked.
  8. 8
    Click Create Promo Code.

The code shows in the list with its discount, uses and status.

Once per order or on each ticket

Entire Order (once)Each ticket
TicketsOff the order's tickets, onceOff every ticket
BundlesIncluded in the totalOff every bundle
Journal ads on a Gala eventIncluded in the totalNot discounted
Donations and the card fee coverNever discountedNever discounted

A percentage can't take more than the whole price.

Statuses

  • Active: guests can use it.
  • Limit reached: it was used as many times as Max Uses (Optional) allows. Raise the limit to use it again.
  • Disabled: you unchecked Active (users can apply this code).

Good to know

  • A ticket that gets a member price takes no promo. A member's other tickets on the same order still can.
  • At checkout, guests click Enter promo code, type it and click Apply. A gift on its own has no promo field.
  • There are no start or end dates on a code, and a code works on every ticket type. Uncheck Active (users can apply this code) to stop it.
When
A ticket gets a member benefit for this buyer
Then
No promo code applies to that ticket. An order-wide code still takes money off the rest of the order.
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