Gifts above a ticket's value
When a buyer pays more for a ticket than its fair market value, Ovante books the ticket at its value and the rest as a gift. The buyer still sees the full price.
A ticket that costs more than what the buyer gets back is partly a gift, and Ovante books it that way. Dana pays $250 for a seat at Gala Under the Stars, and the dinner is worth $80: Ovante records an $80 ticket and a $170 gift.
When the split happens
The split happens to a paid ticket whose ticket type has a Fair market value, at the moment the ticket comes to stand:
- it's bought by card at checkout,
- its request is approved,
- you mark its pay-later order paid, or
- you add it by hand with a payment recorded.
A ticket priced at or under its value, a free ticket, and a ticket type with no fair market value don't split. A promo code comes off the gift first. Tickets booked before Ovante began splitting them stay as they were booked.
Where each part counts
| Where | The $80 ticket | The $170 gift |
|---|---|---|
| Revenue on Home and the Overview | Counted | Not counted |
| Donations on Home and the Overview | Not counted | Counted |
| The event's Donations page | Listed. Hovering the amount says "Includes $170.00 paid above ticket value". | |
| The buyer's contact | Toward what they spent | Toward what they donated |
| Salesforce and ChabadOne, when connected | The purchase | A gift named "Gift above ticket value" |
What the buyer sees
The buyer bought a $250 ticket, and that's what they see. Their ticket page shows the ticket at $250, and the ticket drawer on your side says "$250.00" with "Includes a $170.00 gift above ticket value" under it.
If your org is a 501(c)(3), their receipt states that $170 of the payment is tax deductible. See Tax receipts.
Good to know
- A refund returns the gift with the ticket, and the gift leaves your totals.
- Set the value on each ticket type. See Fair market value and what's deductible.
- Sponsorship levels split the same way: seats at the admission's value, the rest a sponsorship gift.
- When
- A buyer pays more than a ticket's fair market value
- Then
- Ovante books the difference as a gift: revenue counts the ticket's value and Donations count the rest. The buyer still sees the full price on their order.