Glossary
Every term Ovante uses, one line each, in the words the app uses on screen.
The terms you meet in Ovante, in alphabetical order, with the meaning the app gives them. For every status value, see Statuses and terms.
| Term | Meaning |
|---|---|
| Admin | A team role that can do everything except payouts, billing, integrations and managing other Admins. |
| Advanced setup | The setup guide's second list, after the first six steps are done. |
| Appeal | On a Gala event, the live fundraising moment, with pledges shown on a screen as they come in. |
| Attendee | A person holding a ticket. |
| Attendee status | Whether a ticket's holder is coming: Going, Pending approval or Not going. |
| Bundle | Several tickets sold as one item, like a table. |
| Calendar page | Your organization's public page, listing your published events. Also called the org page. |
| Check-in | Marking a guest as arrived at the door. It's separate from their status. |
| Committee | On a Gala event, the people who bring guests, in place of hosts. |
| Contact | One person in your organization, matched by email. |
| Conversion | Checkout orders divided by visits. Orders you add by hand don't count. |
| Door staff | A team role that checks guests in and sees names, ticket types and statuses only. |
| Draft | An event that isn't published. Its page and checkout don't work for guests. |
| Fair market value | What a buyer gets for a ticket, like the dinner. What they pay above it is a gift. |
| Gala | An add-on for one event: sponsors, journal ads, seating and the appeal, with every Pro feature on that event. |
| Gift | Money beyond a ticket's value: a donation, the part of a ticket above its fair market value, a covered card fee, a sponsorship, a journal ad or a paid pledge. |
| Holder | The person a ticket belongs to: the buyer, a guest named at checkout, or someone you added. |
| Honoree | On a Gala event, a person the evening honors, shown with a portrait card. |
| Host | Someone with their own link to your event, credited with the visits and tickets it brings. |
| Journal | On a Gala event, the printed ad book. Ads sell at checkout. |
| Live event | A published event that hasn't ended. Free's limit counts these. |
| Manager | A team role that runs events, guests, orders, check-in and emails, without refunds, team or org settings. |
| Member account | How a member signs in to your organization, with a code by text or email. It isn't an Ovante account. |
| Not going | The status of a ticket that no longer holds a seat. |
| Order | What a buyer did at checkout, or what you added by hand. One order holds one or more tickets. |
| Order status | What happened to an order's decision and money: Pending approval, Awaiting payment, Paid, Partially refunded, Refunded, Free or Declined. |
| Owner | The person who created the organization. Holds every permission and isn't one of the team's seats. |
| Page style | How an event page is laid out: Standard, Showcase or Interactive. |
| Page view | One load of an event page. |
| Pending approval | A request waiting for your decision. |
| Platform fee | What Ovante takes on Free: 5%. Nothing on Pro, or on an event with Gala. |
| Pro | The paid plan, with every feature and no platform fee. |
| Promo code | A code that takes money off at checkout. |
| Published | An event whose page and checkout are open to guests. |
| Request | An order holding a ticket type that needs approval. It holds no seat until you approve it. |
| Sales window | When a ticket type is on sale, from Sales start to Sales end. Each ticket type has its own. |
| Seat | A place on your team for one person besides the owner. Every plan has 5. |
| Setup guide | The checklist in the sidebar that walks a new organization through its first event. |
| Sponsorship level | A package a sponsor buys, with its price, seats and perks. |
| Ticket | One seat on an order, held by one person. |
| Ticket type | Something a guest can buy or register for, with its own price, quantity and sales window. |
| Tier | One option in your membership program, with its own price, billing and perks. |
| Unnamed ticket | An extra ticket on an order with no name or email yet. It belongs to nobody until you name it. |
| Viewer | A team role that sees events, guests, sales and contacts, and changes nothing. |
| Visit | A page view that starts a visit: the device hadn't viewed that event in the last 30 minutes, or it arrived through another host's link. |
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Related
Statuses and termsEvery status Ovante shows, one line each: orders, tickets, requests, events, payment methods, memberships and Gala.How your data fits togetherYour organization holds events and contacts. Events hold orders, orders hold tickets and money, and every ticket's holder is a contact.Limits, fees and plansEvery limit, fee, price and time window Ovante applies, in one place. The values come from the same code the app runs on.