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How members sign in

Members sign in with a 6-digit code sent by text or email. Their member account belongs to your org; it isn't an Ovante account and has no password.

On this page

Members sign in with a 6-digit code. They type their phone number or email, Ovante sends the code by text or email, and entering it signs them in to your org's pages. There's no password, and no Ovante account: a member account belongs to your org alone.

Where members sign in

  • Sign in under your name on your org page.
  • Sign in to register on a members-only event.
  • "Members, sign in for your price" on an event with member pricing.
  • The join page, which asks for the account first.

Phone or email

The form opens on Phone number when Ovante can send texts, with Use email instead under it. Without texting, it asks for Email only. The text comes from Ovante and names your org, and the line under the phone field says rates may apply and how to reply STOP or HELP.

Someone new adds their name, and can add the other contact (an email for a phone sign-in) for receipts and invites. Ovante then sends the code. A member who misses it can tap Send a new code after a short countdown.

A member account, not an Ovante account

Member accountOvante account
Who has oneYour members and anyone who signs in on your pagesYou and your team
Signs in withA code by text or emailEmail and password, or Google
Belongs toYour org onlyThe person, across orgs
SeesTheir membership, tickets, cards and history with youThe app

A person in two orgs has two member accounts. Signing in on your custom domain works the same way.

What a signed-in member gets

  • Member prices at checkout, and members-only events.
  • At checkout, a card with their photo, name, tier and email in place of the fields their account already fills.
  • Their dashboard: membership, Your tickets, saved cards and history.
  • Edit profile for their name and photo. Their contact follows their edits.
When
A member edits their own name, email, phone or photo
Then
Their contact takes the change, even over a field you edited by hand. An email another contact already holds stays where it is.
When
A member checks out
Then
Their tier's benefit applies only once they're signed in to their member account. Typing a member's email unlocks nothing.
When
Who can register is Members
Then
Only someone signed in with a live membership in an allowed tier can register. Typing a member's email doesn't unlock it.
Every rule in How Ovante decides

Good to know

  • A sign-in lasts a set time on that device. Sign out in the member's account menu ends it at once.
  • You can't sign in as a member or send them a code from the app. When a code doesn't arrive, see A member didn't get a sign-in code.
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Updated Oct 25, 2026

Related

Sign in to your membershipEnter your phone number or email, then the 6-digit code Ovante sends you. There's no password.A member didn't get a sign-in codeCodes go by text or email. When a text doesn't arrive, the member asks for a new code or switches to email.Members-only events and member pricingEach event sets its own member rules. Give each tier a price, free tickets or a discount, and choose whether only members of some tiers can register.Text message termsOvante texts only one-time sign-in codes that you ask for, on an organizer's behalf. Reply STOP to stop them and HELP for help.
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