My reply-to address won't verify
The confirmation link expires, and only the newest one works. Send a fresh link and click Confirm address on the page it opens.
Owner
A new reply-to address works once someone opens the link Ovante emails to it and clicks Confirm address, within 48 hours. Opening the link alone confirms nothing. Until then its row says Awaiting confirmation, and after the deadline Link expired. Sending a new link replaces the old one, so only the newest email's link works.
Fix it
- 1Open Settings → Emails.
- 2On the address's row, open its menu and click Send confirmation again.
- 3At that address, open the newest email from Ovante and click its link.
- 4On the page that opens, click Confirm address. It says Address confirmed, and the row in Settings loses its pill.
Only the org's owner can send a new link.
- When
- You add a reply-to address
- Then
- Ovante emails it a confirmation link. The address works once someone opens the link and clicks Confirm address within 48 hours.
Not this?
- The page says This link isn't valid: a newer link replaced it, or the address was removed. Send a fresh one as above.
- Replies go somewhere else: see Replies go to the wrong address.
Was this helpful?
Related
Choose where replies goAdd confirmed reply-to addresses, pick your organization's default, and override it for one event or one blast.What only the owner can doPayouts, billing, integrations and managing Admins belong to the owner alone. Deleting and duplicating events don't: Admins can do both, and Managers can duplicate.Email your guestsWrite an email to an event's ticket holders in three steps, Recipients, Message and Review, to everyone who matches a rule or to people you pick.