Use PayArc instead
On Pro, you can charge ticket buyers through your own PayArc merchant account. Approval tickets and members' saved cards need Stripe.
ProOwner
If you have a PayArc merchant account with a rate you negotiated, Ovante can charge your ticket buyers through it instead of Stripe. You can keep both connected and switch between them.
Before you start
- PayArc needs Pro. On Free, the PayArc card shows Upgrade to Pro.
- Only the org's owner can connect a processor.
- Have your PayArc API bearer token and client ID ready, plus a client secret if PayArc issued you one.
Connect PayArc
- 1Open Settings → Payments.
- 2On the PayArc card, click Connect.
- 3Enter the API Bearer Token and the Client ID. Add the Client secret only if your account has one.
- 4Click Test and connect. Ovante checks the keys before saving them.
- 5In Active payment processor, pick PayArc. Switching takes effect at once and keeps both connections.
- 6Under PayArc account, set your Processing rate and click Save rate.
What works and what doesn't
| On PayArc | |
|---|---|
| Card checkout and refunds | Work |
| Tickets that need approval | Not available: PayArc can't hold a card until you decide. The approval switch on a ticket type is off, and an order holding an approval ticket is refused at checkout. Regular tickets still sell. |
| Members' saved cards | Not available. Members type a card at checkout. |
| Processing fees in your figures | Estimated from your Processing rate, because PayArc bills its fee separately. |
Good to know
- If Pro ends, PayArc checkout stops on every event without Gala. Switch back to Stripe to keep selling.
- Switching to PayArc while members have saved cards asks you to confirm first, since those cards stay with Stripe.
- Ovante takes no fee on PayArc payments. See Fees.
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Related
Connect StripeConnect your own Stripe account to sell paid tickets. Buyers' payments go straight to your Stripe account, and Stripe pays you out on its schedule.FeesOn Free, Ovante keeps a share of each card payment. Pro and any event with Gala pay Ovante nothing. Stripe charges its own processing fee, and offline payments carry no fees.Saved cardsMembers can save cards with your org for faster checkout. The cards live on your Stripe account, the default card is the one renewals use, and only the member can pay with them.Require approval for a ticketTurn on Require approval on a ticket type and every order holding it waits for you to approve or decline. Paid requests hold the card instead of charging it.