Check in at several doors
Run Live check-in on as many phones as you have doors. Each phone picks up the others' check-ins every few seconds while its screen is on.
Every phone running Live check-in for the same event is a door, and the doors stay in step. Each one asks where every ticket stands every 8 seconds while its screen is on, so a guest checked in at the front door shows as in at the side door within that time.
What each door picks up
- Check-ins and undos from the other doors, every 8 seconds.
- Changes from your team: a request approved, a ticket set to Not going, an order refunded.
- Tickets bought after the door opened. These arrive when the door reloads the whole guest list, which it does less often than the status check.
What a guest sees if they try twice
If someone scans in at one door and then again at another, the second door shows amber Already checked in, with the time of the first check-in.
Good to know
- A door only checks while its screen is on and Live check-in is in front. It catches up when you come back to it.
- A check-in this phone is still sending keeps its own value, so another door's older reading never flips it back.
- Each door needs its own connection to stay in step. A phone that loses it keeps working; see When the connection drops.
- When
- Another phone checks someone in
- Then
- It shows on every door within 8 seconds while the screen is on. Tickets bought since show within a minute.
Was this helpful?
Related
When the connection dropsCheck-ins made without a connection wait on the phone and send when it's back online. The top bar counts what's waiting. Keep the page open until it clears.Scan ticketsA valid scan checks the guest in at once, with no confirm tap. Check in the rest of their order from the result, and undo a wrong scan from three places.A door's check-ins aren't showingEach door asks where every ticket stands every few seconds while its screen is on. A door that lost its connection sends its check-ins when it's back.Door staff at check-inThe Door staff role checks guests in and sees what the door needs, names, ticket types and statuses, but never emails, phone numbers, orders or money.