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Ask for a donation at checkout

Turn on the donation screen on the Donations page and checkout offers guests an optional gift, with suggested amounts you set and a custom amount.

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On this page

Every event can ask for a gift during registration. Guests see a donation screen after their details, with your suggested amounts, and can give or skip it.

Turn on the donation screen

  1. 1
    In the event, open Fundraising → Donations.
  2. 2
    Under Donation screen, turn on Ask for a gift during registration.
  3. 3
    Under Suggested amounts, click Add amount and type an amount and, if you like, what it covers. Drag to reorder.
  4. 4
    Leave Custom amount on so guests can type their own, or turn it off to offer only your amounts.
  5. 5
    Optional: under Details, add a Purpose (optional) shown above the amounts, and a Goal (optional) that shows progress on the event's Overview.
  6. 6
    Click Save changes at the bottom of the page. "Donations saved" confirms it.

You need at least one suggested amount or Custom amount on.

What guests see

After Your info, checkout shows Add a donation with your amounts. Guests pick one, type their own, or click Skip donation. The gift is charged with their tickets, on one payment.

Count donations in net revenue

Count donations in net revenue, under Details, decides whether gifts add to the event's revenue figures. Off, revenue is ticket sales only, and gifts show separately as donations. It's off by default, except on a new Interactive event, where most of the money is sponsorship gifts.

See the gifts

The Gifts section at the top of the page lists every gift on the event with its donor, amount, how it was paid and status. A gift's amount can include money paid above a ticket's value or to cover card fees; hover it to see.

On an event with Gala

Show the donation screen to guests who can't attend lets people give without buying a ticket. Without Gala it's locked and says it comes with Gala. See Let people give without attending.

When
A buyer pays more than a ticket's fair market value
Then
Ovante books the difference as a gift: revenue counts the ticket's value and Donations count the rest. The buyer still sees the full price on their order.
When
A buyer chooses to cover the card fee
Then
Ovante adds the percent you set to their card payment and records that amount as a gift of its own.
When
Show the donation screen to guests who can't attend is on
Then
Checkout first asks whether the guest is attending, and one who can't gives through the donation screen with no ticket. A gift alone takes no seat, so capacity, sold out, sales dates and a pause don't stop it.
Every rule in How Ovante decides