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Collect a promised payment

A sponsor or ad recorded as Not paid yet shows what's still to collect. Mark as paid when the money comes in, and only then does it become a gift.

GalaOwner · Admin · Manager
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When you add a sponsor or a journal ad as Not paid yet, Ovante records what they agreed to pay and waits. Mark it paid when the check arrives. Until then the promise isn't a gift, so it stays out of your CRM and out of the contact's giving.

Find what's still owed

  • On Sponsors, the Amount column shows an amber chip with what's due.
  • On Journal, the Payment column does the same for each ad.
  • On the Overview, Raised says how much is still to collect, and from how many sponsors and ads.

Mark it as paid

  1. 1
    In the event, open Fundraising → Sponsors (or Journal for an ad).
  2. 2
    Click the sponsor or the ad. An amber card at the top of the drawer says how much is to collect.
  3. 3
    Click Mark as paid.
  4. 4
    Pick Paid by, the Date received, and add a Check number or Reference if you have one.
  5. 5
    Click Mark as paid. The card leaves the drawer and the chip leaves the list.

You can also mark it paid from the order itself, in the order drawer.

Before and after

Not paid yetAfter Mark as paid
In Raised on the OverviewCounted, and shown as still to collectCounted
The sponsor's seatsHeld for themPaid tickets
A gift on Donations and TransactionsNoYes, as a sponsorship or a journal ad
Your CRM and the contact's givingNothingThe gift arrives
A payment recordNoAn offline payment, with no fees

Good to know

  • Mark as paid records the full amount still due.
  • Seats held for a promise keep their place, so they count against capacity and the level's limit.
  • A promise sends no reminder. Follow up yourself.
  • Once Gala closes, Mark as paid leaves the Gala pages. Record payments before then.
When
A buyer picks a way to pay offline at checkout
Then
Their tickets are booked and hold seats, with payment pending. Ovante records no payment and no gift until you click Mark as paid.
When
You record a payment you collected yourself
Then
It carries no processor fee and no Ovante fee, on any plan.
Every rule in How Ovante decides